FAQs
FAQs
We don’t currently use Google Drive. | Yes, you can. Your domain users will need access to Drive and this is available through a G Suite Basic subscription which is from $50 per user per annum. As a Google Cloud and Education Partner we can advise on this and subject to your location, set up the subscriptions for you. Then you’ll be able to upload documents to Drive and use the fantastic collaboration features as well if you wish but most users will only use the OverDRIVE web portal and won’t be aware of Drive. G Suite (formerly Google Apps) provides a range of other powerful features and capabilities, notably email, but they are optional - all you need for OverDRIVE is Drive itself so if you only need access for a department or a project team, there is no need for a company-wide decision on adopting Google although it’s an option for you to consider in the future. | |
We have five or six different projects running at the same time. Can I have more than one OverDRIVE site? What happens with user subscriptions? | Yes you can have multiple OverDRIVE sites. There is no per site fee and a licensed user can access more than one OverDRIVE site without additional charge.. | |
How is OverDRIVE deployed? | We recommend that OverDRIVE is set up initially by a G Suite, IT or Web administrator although other people with IT or web skills and experience (eg a marketing executive) should find the setup reasonably straightforward. Please see our Product Help section for admin and user guides. We assume that your administrator already has experience with Google Drive but if not, we provide training courses and webinars. We offer free webinars on setting up OverDRIVE; we also offer online consultancy workshops, typically 2 hours, where we can help you to set up OverDRIVE, provide advice and answer any queries that you have. | |
Why is it different from Google Sites? | OverDRIVE is much more powerful than the new version of Sites (which was announced in June 2016) and provides a great experience for users and administrators. OverDRIVE is very different, it’s designed for the Enterprise - intranets, extranets and other web portals - but it can also be used for sites needing rapid deployment. OverDRIVE has been fully integrated with Google Apps from the start - including real-time collaboration - and reduces ongoing maintenance effort by automatically updating site content and navigation. Key advantages and differences include:
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Will our documents be secure? | OverDRIVE has built-in security through Google and we can advise where you have special requirements. Strong security to protect documents is paramount of course and this is provided by using a Google account (which uses SSL security) and applying the recommended security policies. Access is protected by using strong passwords and optionally, 2-step verification. | |
I want to make some changes to the standard design templates which are provided with an OverDRIVE site. | You can make changes using configuration options, HTML, style sheets etc. If you decide that you want to create or implement an advanced design or develop a ‘showstopper’ of a site then there are additional options available. Please enquire if you wish to know more. | |
Do OverDRIVE sites support Google Analytics? | Yes, adding Analytics into the site will allow you to use the full range of supported services - including live visitor information. | |
Is an OverDRIVE site “responsive”? Will I be able to use an OverDRIVE site from my smartphone or tablet? | Yes, the template is responsive so pages will respond to different screen sizes and devices such as smartphones and tablets. | |
Do I need to know anything about HTML? | Unless you wish to modify the page layouts or design using HTML, you do not need any specialist knowledge. Page editors simply need to know how to edit a document and OverDRIVE handles all the formatting requirements. It really couldn’t be easier! | |
Do visitors to an OverDRIVE site need a Google account? | In order to sign-in to the site to access secure pages and files, they’ll need a free Google account - just as if you shared files directly from Drive. | |
How do I delete an OverDRIVE site? | Currently you need to contact us with details of which site you wish to delete. We’ll raise a support ticket and delete the site for you. | |
Can I make my OverDRIVE site public? | Please contact us to discuss the options and licensing requirements. |